Terms of Service

TERMS OF SERVICE

Last updated: April 1, 2026

These Terms of Service govern the access and use of the ACTRA website, as well as the purchase of products available through the online store.

By using this website and/or making a purchase, you agree to these Terms of Service.

  1. GENERAL INFORMATION

The ACTRA store operates online and offers products for purchase through the Shopify platform.

We reserve the right to update, change, or replace any part of these Terms at any time.

  1. CONDITIONS OF USE

By using this website, you declare that:

  • You are at least 18 years old or have legal authorization to make purchases

  • You provide true and complete information

  • You will not use the website for illegal or unauthorized purposes

  1. PRODUCTS AND PRICES

All products are subject to availability.

We reserve the right to:

  • Change prices at any time

  • Modify or discontinue products without prior notice

  • Correct errors or omissions in the information presented

  1. ORDERS

After placing an order, you will receive a confirmation email.

We reserve the right to refuse or cancel any order, including in cases of:

  • Suspicion of fraud

  • Pricing or stock errors

  • Incomplete or incorrect information

  1. PAYMENTS

We accept the payment methods available at checkout.

All payments are securely processed through third-party providers.

  1. SHIPPING

Shipping times may vary depending on the destination.

ACTRA is not responsible for delays caused by carriers or external factors.

  1. RETURNS AND REFUNDS

Returns are governed by our Return and Refund Policy.

Under European Union law, the customer has the right to return the order within 14 days of receipt.

  1. INTELLECTUAL PROPERTY

All content on the website (images, texts, logos, design) is the property of ACTRA and may not be used without authorization.

  1. LIABILITY

ACTRA is not responsible for:

  • Indirect or consequential damages

  • Website interruptions

  • Technical errors beyond our control

  1. DATA PROTECTION

Personal data is processed in accordance with our Privacy Policy.

  1. CHANGES TO THE TERMS

We reserve the right to update these Terms at any time. The latest version will always be available on the website.

  1. CONTACT

For any questions related to these Terms, you can contact us:

Email: actra.support@proton.me